Scammed?!?!

How to know if you have been scammed…
Did you call a locksmith who quoted an unusually low price only to change it upon arrival?
A respectable locksmith will tell you a single price that is dependent upon your specific situation. We ask as many questions as we can on the front end in order to anticipate any possible complications, and set a price accordingly. Any change in price is EXTREMELY rare, and would always be a result of a change in original equipment, or unusual breakage. A scammer, on the other hand, will often arrive at the scene and tell you that your lock or vehicle is VERY difficult and that the price must be adjusted often by double or triple the original price.

Did your locksmith have a license?
Effective July 1st, 2008, all Tennessee locksmiths must be licensed and insured. All licensed and insured locksmiths have a photo ID issued by the Tennessee Department of Commerce and Insurance. In order to become licensed we go through extensive background checks and training. Locksmiths are also required to display this license number on their vehicle as well as on any print advertising (phonebooks, business cards, receipts, etc.). If you locksmith does not have a license or lettering on their vehicle, you should promptly ask them to leave. Hiring a licensed locksmith is the ONLY way to assure that you do not turn your safety over to a criminal or a scam artist.

If you think you have been scammed…
You are not required to pay them whatever they ask, and if you need help many licensed locksmiths and, of course the police, would be glad to back you up on this.
You need to get and write down as much information as possible.

STAND UP FOR YOURSELF, and file a claim with the Tennessee Department of Commerce and Insurance here AND here.